Boston Court & Social Services Navigation
Navigation, guidance and soft-landing services for individuals, their families, and loved ones who are touched by the criminal justice system, in need of addiction and recovery services, as well as those individuals nearing or newly released from incarceration and their families. You are not alone – BCSS Navigation walks beside you and provides clear answers and personalized support. We can connect you with the services you need, the information you need, the answers you need, and the support you are looking for.
With BCSS Navigation, you get plain-language guidance, connections to needed social services, referrals to appropriate professionals and personalized soft landing services. We are an agency independent of the Court and independent of the State. This allows us to provide far more personalized services from someone who worked inside the system for over three decades.
Our ServicesUnderstanding the Process
Plain language and personalized guidance, answers and referrals to needed social services. You will walk away understanding the process, what choices you may have, and a personalized path to the services you need.
What to Expect
Straightforward explanations and tailored services to better navigate the court system, the correctional system, the mental health system, drug and alcohol treatment, and other social and soft landing services that you may need.
Navigating Social Services
Whether it is a referral to counsel, admission to treatment services, housing issues, court navigation questions or concerns, connection to appropriate mental and physical health professionals, etc. BCSS Navigation provides one place that provides all the services you and/or your loved ones need.
Who We Serve
▪ Whether you're involved in the criminal or correctional system yourself — awaiting trial through release and after - or you or your loved ones need help navigating soft landing, alcohol and drug treatment, mental and physical health, or other social services like housing, these journeys often impact entire families, not just the individual:
▪ Parents, spouses, significant others, grandparents, children, and other loved ones.
▪ Anyone nearing release who needs a soft landing back into life outside — and their families.
▪ Anyone not represented by counsel who is trying to make sense of a system that wasn't built to explain itself.
▪ WE DO NOT PROVIDE LEGAL REPRESENTATION OR COUNSEL. HOWEVER, WE CAN BE A RESOURCE TO CONNECT YOU WITH THE BEST LAWYERS IN MASSACHUSETTS IF YOUR SITUATION REQUIRES COUNSEL.